Returns & Cancellations Policies

All Order's at Hindustan Steel Suppliers are Checked by the Expertise of 40 Years Experience. These Checks of Quality, Quantity Count and Many Respective Check Done Before Delivering it To our Customers. Hindustan Steel Suppliers Has Been Supplying Materials for Past 40 Years with 100% Customer Satisfaction.  If you are not satisfied with your purchase, Please follow the guidelines below and we will be happy to assist to return or cancel your purchase.

Returns

Returns are accepted only,

  • If there is a mismatch in the Size/dimension with comparison to the ordered materials/products.
  • Customers Can Return Unused Materials Back at the Same Rate with Some Nominal Transportation Charges.
  • Customers Can Easily Exchange with Other Materials or Full Refund with also be made. Nominal Transportation Charges.
  • If Wrong materials/products/colors were sent from the ordered list of items
  • If tampered materials/products were received.
  • If Defective items/malfunctioning materials/products are received.
  • If Materials/products are missing as per the manufacturer’s product manual (Valid only for products/ materials which are sold in package by the manufacturer along with a user manual)
  • Materials/products quality not matching with the manufacturer claims. (Note: In case, the materials need testing by third party agencies, all costs and effort to be borne by the buyer, including sending samples, testing charges and report collection)
  • If notified to us within 24 hours on receipt of the order to hindustanhss41@gmail.com or Call us at +919845191128
Hindustan Steel Suppliers Doesn't Have any Sellers, We Directly Sell Materials to the end Users Unlike other Online Website Who Depend on there Sellers Return.

Replacements will be done Immediately at the Time of Delivery or Can be Done anytime as per your convenience. You can Return the Unused Materials in Exchange of Other Materials or Can Get Refund Immediately.   

We will schedule the process of pickup on your acceptance your request for returns with Nominal Transportation Charges.

Please write us at hindustanhss41@gmail.com or Call Us +919845191128 for replacements with your order-id, date of material receipt and reasons for replacement within 24 hours of receipt of materials / items or Anytime as per your Convenience.

Returns are NOT accepted if,

  • Material / Product is used and tampered after received.

  • Product is not installed according to user manual and results in damage / malfunctioning.

  • Any other Reasons that are valid for us for any unseen situations.

  • Please Call us at +919845191128

Cancellations

When cancellations are accepted?

  • Ordered materials are NOT in transit from the vendors / sellers / manufacturer.
  • Ordered materials/products are NOT customized to suit the buyer. (Example: Custom size kitchen shutters cannot be cancelled)
  • Shipment at buyer door steps cannot be cancelled for any reasons, other than mentioned in the returns above.

When cancellations are NOT accepted?

  • Ordered materials/products Which are sold by the sellers based on the buyer order.
  • Ordered materials/products are sourced by the vendors after buyer placing an order.
  • Ordered materials/products are custom built to suit your requirements
  • If the Order are Specially Placed for our Happy Customers.
  • Ordered materials/products are In-Transit.
  • Please Call us at +919845191128 to Track your order. if any some Charges will be made for Cancellation.